Please use the ticketing system to contact support, this will enable us to answer your requests in a more timely manner. Please allow 24 to 48 business hours for a response. When answering please log in to ticketing system to post your reply, do not answer email notification.

Please include your order number when creating a ticket.

Tickets will only be answered Mon to Fri

The only information regarding estimated availability is what is currently listed on an item's product page. Sadly neither the manufacturer or the distributor provide any updates to ETA until the items have physically arrived at our distributor.

Requests of this kind for pre-order items will go unanswered unless there is actually new information to provide. Please feel free to email your request for new information however if there is no information to provide regarding the pre-order no email will be sent back in response. 

 

Thank You

Support

Have Ticket ID? Click to View Ticket

View Tickets

View all my tickets in all categories and statuses in this section

Submit New Ticket

Get support by opening a new ticket in a category

Search Tickets

Search for your tickets with keywords and other meta data

My Recent Tickets

Please login to view your recent tickets